FAQ/Help Center
Quick Answers for All Your essentialfreetool.com Questions
🔍 Search Help Articles
General Questions
Q: Is essentialfreetool.com really free?
Yes! All tools are 100% free. We support the platform through ethical ads (no pop-ups) and donations.
Q: How do you protect my data?
Files/text are processed locally in your browser. We never:
- Store uploaded files
- Track personal information
- Sell user data
Q: Can I use these tools on mobile?
Absolutely! Our tools work perfectly on smartphones, tablets, and desktops.
Account & Usage
Q: Why create an account?
Accounts let you:
✓ Save favorite tools
✓ Access conversion history
✓ Get early beta features
Q: What happens if I clear my browser cache?
Temporary files/settings will reset. Export important results before closing your browser.
Q: Are there usage limits?
No! Convert/resize/generate as much as needed.
Tool-Specific Help
📷 Image Tools
Q: What image formats do you support?
| Tool | Supported Formats |
|---|---|
| Converter | JPG, PNG, WebP, AVIF, HEIC |
| Resizer | All major formats + RAW files |
| Compressor | JPG/PNG only |
Q: Why does my resized image look blurry?
Try:
- Increasing output DPI to 300
- Using “High Quality” mode
- Avoiding extreme size reductions
🔒 Password Generator
Q: Are generated passwords safe?
Yes! We use browser-based window.crypto – same security as banks.
Q: Can I reuse passwords?
Never! Always generate new passwords for each account.
📝 Text Tools
Q: How accurate is the word counter?
Matches Microsoft Word/Google Docs:
- Words: ±1% margin
- Characters: Exact count
Q: Can I analyze documents in other languages?
Yes! Supports 15 languages including Spanish, French & German.
Technical Support
🛠️ Common Fixes
| Issue | Solution |
|---|---|
| Tool not loading | Clear cache + refresh |
| File upload stuck | Check format + size limits |
| Download failed | Disable ad blockers |
Still stuck? Contact Support
Privacy & Security
Q: Do you use cookies?
Only essential cookies for tool functionality. Manage via [Cookie Settings].
Q: How are ads handled?
We use Google Ad Manager with:
- No auto-play videos
- No pop-ups/redirects
- Family-friendly content
Popular Articles
- How to Convert HEIC to JPG on Windows
- Password Security Best Practices 2025
- Optimize Images for Instagram Guide
- Using Our API for Developers
Didn’t Find Your Answer?
Contact Our Team
📧 Email: help@essentialfreetool.com
🕒 Hours: 24/7 (24hr response time)
“As a solo founder and full-time caregiver, I read every message personally. Your feedback helps fund my son’s therapies.”
– Rokaiya, Founder